CLOUD BASED UK VoIP TELEPHONE SYSTEM
Your UK VOIP telephone systems, are in safe hands with us. For small medium and large businesses, we have the right fit for you.
It’s easy to put Evonex, our leading UK based cloud VOIP telephone system, at the heart of your unified communications packages. It delivers everything you need from a premium hosted telephony platform – except the premium price.
The solution is packed with clever features to help our customers make the most of their telephone communications. You can easily configure preferences both for individual phones and for their phone network through the web portal. You can also set many of the most common features direct from the handsets.
One of the leading VoIP telephony systems that delivers all the features you need to collaborate with your clients, partners and staff.
Our Cloud telephone System features include:
- Integrate with Microsoft Teams and manage contacts with ease
- Call, message or chat from desktop or mobile app
- Improve customer experience with easy to manage IVR call queuing and call routing
- Monitor and improve productivity with inclusive DDI level reporting
- List ItemCombine presence status across telephony and MS Teams
Evonex is one of the leading UK cloud VoIP telephone systems that delivers all the features you need to keep in touch with your clients, customers and staff.
the best of Cloud Telephone Systems in the UK
Cost Effective
Quick and easy to install, with no capital outlay. The Evonex cloud based phone system delivers all the functionality of a traditional telephone system, with advanced features that make it easy and efficient to communicate with your staff, customers and suppliers,
Flexible
It’s easy for staff to work from the office or remotely and remain contactable. Users will instantly see who’s available and connect with them using Presence, Instant Messaging and Click to Call features, whilst being able to add and remove users with ease.
Choice of Handsets
Benefit from a range of handsets and headsets to suit every requirement including; DECT phones, conference rooms, reception areas and boardrooms.
Simple Licences
Know exactly what you are getting. Evonex has a very clear licence structure, offering a standard licence for your telephony features and the option to add advanced applications for specific environments.
Manage Team Activity
Company Administrators and Site Administrators can easily manage remote teams, view team activity and make real time changes to music on hold, messaging, announcements and call routing.
See more Features
Users have quick, easy and customisable access to enhanced features such as call forwarding, simultaneous ringing and much more via a desktop application.
More Features of Our Cloud telephone system
What can you expect from our VoIP Telephone Systems
Auto Attendant
Auto Attendant allows callers to be automatically transferred to an extension without the intervention of an operator or receptionist. You can create a library of recorded greetings and instructions, and up to 125 individual menus and sub-menus.
Time-based Routing
Time-based routing enables businesses to configure individual phones and voicemail messages for different times of the day or week. The schedule will automatically route inbound calls in specific ways for particular periods, eg. lunchtimes, weekends or holidays.
Mobile Softphone
The Evonex mobile softphone is available for android and iOS devices. The app allows you to use your smartphone as a company phone extension. This enables you to keep in touch with your colleagues and contacts, wherever you are.
Call Recording
Call recording allows companies to record calls on all or specific company phones. For each phone number, you may choose to record all calls or a specified percentage of calls. You can choose whether you want to record just external or both internal and external calls.
Call Queues
Call queues hold incoming calls when there are no free operators available. With our cloud VoIP system you can create up to 50 call queues and choose different music for different queues. The automatic reporting module generates two call queue reports, which can be viewed, downloaded and / or printed.
VOIP Telephone System Reporting
Understand your call traffic with charts, graphs and detailed downloadable report
Benefit from comprehensive statistical reports at call group and individual DDI level. Informative charts and graphs to help monitor and manage your communications. Use filters to create and save your favourites. schedule reports via email to colleagues or download and print for reference.
Activity reports
Understand you your call traffic with charts, graphs and detailed downloadable reports. Show call ratios, call handling and queue information with time of day analysis for wait times, answered, unanswered and abandoned calls.
Navigate and filter
View inbound and outbound call traffic via pre-defined activity reports. Reports can be filtered to show the information most relevant to your business. Including monitor traffic distribution around remote call groups. The Evonex reporting module will provide the insight you need. You can effectively monitor agent activity, most calls answered, time on the phone and on DND (Do not Disturb).
